Effective Date: 25th February 2026

Duo is a freemium app service provided by Duo Tracker App at no initial cost and is intended for use as is.

This Privacy Policy informs you about the collection, use, and disclosure of personal information when you use our service. By using the Duo app, you agree to the collection and use of information as described in this policy. Duo Tracker App will not use or share your information except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in the Terms and Conditions, which are accessible within the Duo app, unless otherwise defined in this Privacy Policy.

Information Collection and Use

To enhance your experience with Duo, you may choose to provide certain personally identifiable information such as your email address, profile name, avatar, relationship details, and location data (if enabled). This information may be retained on your device and, if syncing features are enabled, securely stored using approved backend or Apple infrastructure services.

Duo Tracker App does not directly sell, rent, or trade your personal information.

Certain information may be collected by third-party services integrated into the app. Duo Tracker App does not have access to information that independently links such third-party analytics data to your identity.

Account authentication and synced data storage may be processed through secure backend infrastructure providers used to operate Duo.

We use third-party services for specific functions.

User Behavior and Analytics

We use RevenueCat to manage subscriptions and collect limited anonymous data related to app performance, subscription status, crashes, and interactions (such as app launches and feature usage). This data is collected using anonymous identifiers and is used solely to improve performance and user experience.

Data Management

Data related to logged moments, partner connections, settings, and in-app content is stored locally on your device using Apple's SwiftData framework and may sync securely through our backend services (such as Supabase).

Location Data

If you enable location permissions, Duo may access precise or background location data to support distance calculations and map-based features. Location tracking only occurs if explicitly permitted through your device settings. You may disable location access at any time.

Location access is controlled entirely by the user through iOS system permissions.

We do not use location data for advertising purposes.

Partner Data Sharing

Duo is a relationship-based app. When you connect with a partner account, selected information such as shared moments, dates, and distance metrics may become visible to your connected partner after mutual approval.

Either user may disconnect at any time. Upon disconnection, new data will no longer be shared.

Log Data

In the event of an app error, data may be collected through third-party diagnostic tools on your device, referred to as Log Data. This may include your device's IP address, device name, operating system version, app configuration, time and date of use, and other diagnostic statistics.

Cookies

The Duo app does not use cookies directly. However, third-party libraries integrated into the app may use cookies or similar technologies to improve their services. Refusing cookies may affect certain features.

Service Providers

Duo Tracker App may engage third-party companies and individuals to:

  • Facilitate the service.
  • Provide the service on our behalf.
  • Perform service-related tasks.
  • Assist in analyzing app usage.

We use secure backend infrastructure providers (such as Supabase) to support account authentication, data synchronization, and app functionality.

These providers are granted access only to the information necessary to perform their designated tasks and are obligated not to use or disclose it for other purposes.

Security

We strive to use commercially acceptable security measures to protect your information. However, no method of electronic transmission or storage is completely secure. Duo Tracker App cannot guarantee absolute security.

International Users & Data Rights

If you are located in the European Union, United Kingdom, or other regions with data protection laws, you may have rights regarding your personal data, including the right to access, correct, delete, restrict, or request portability of your data.

To exercise these rights, please contact: [email protected]. We will respond in accordance with applicable laws.

Children's Privacy

Duo is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

Links to Other Sites

The Duo app may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted within the app or associated platforms with a revised effective date.

Data Deletion Request

To request deletion of your account or associated data, please contact: [email protected].

Contact Us

If you have questions regarding this Privacy Policy, please contact:

[email protected].